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A frequent cause for this circumstance is the use of bonus funds or the play with winnings from Free Spins. It is crucial to note that these winnings need to be wagered within 24 hours to convert them into real cash.
Not fulfilling this wagering requirement in the given time will lead to the winnings expiring and being forfeited. For further details, please consult our "Casino and Bonus rules" located at the bottom of our webpage.
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